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Return Policy

 

RETURN POLICY

All returned products must be accompanied by a "Return Goods Authorization Number" (RGA#). Please contact our customer service department for and RGA#. All returned products must be approved by iLandscapeLights.com. Returned products are subject to the following conditions:

  • Shipping charges must be prepaird by the buyer. 
  • No product may be returned, if purchased more than 35 days from date of invoice.
  • No custom made or discountinued product will be accepted for return.
  • Returned products must be new and packed in original sealed factory box.
  • A minimum 30% restocking fee will be charged on returned products (15% on exchanges), EXCEPT for products approved byiLandscapeLights.com to be defective in material and workmanshipiLandscapeLights.com is not responsible, nor does it guarantee credit or replacement for any returned product without RGA#. Any returned product without RGA# will be refused.